Privacy Policy

1. Intro

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you respond to our advertisements or contact us. We use your personal data to contact and support you, as well as to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Capitalized words have defined meanings regardless of singular or plural.

• Company: Castro & Nguyen CPAs, PLLC.
• Device: Any device that accesses the Service.
• Personal Data: Any information relating to an identified individual.
• Service: The advertisement, website, or application.
• Service Provider: Any person processing data on behalf of the Company.
• Usage Data: Data collected automatically from Service use.
• You: The individual accessing the Service.

3. Collecting and Using Your Personal Data

Types of data collected: First and last name, email address, phone number, location details (address, city, county), personal preferences, project requirements or comments.

Uses:

• To contact you by phone/SMS/email regarding your inquiry;
• To manage requests and follow up on consultations and estimates;
• To send relevant service updates unless opted out;
• To manage ongoing service communication;
• To comply with legal obligations.

4. SMS and Phone Communication

By providing your phone number through our website form, you consent to receive SMS messages from Castro & Nguyen CPAs, PLLC related to your inquiry, quotes, appointment scheduling, and service updates. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

5. Sharing Your Personal Data

We do not sell your personal information. We may share your information only:

• With service providers who help us operate our business and communicate with you;
• If required by law or in response to valid requests by public authorities;
• With your consent for any purpose you have explicitly agreed to.

6. Retention of Your Personal Data

We will retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law.

7. Security of Your Personal Data

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and are effective immediately upon posting. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:
Castro & Nguyen CPAs, PLLC
Phone: (346) 803-1578
Website: https://castronguyencpas.com